Question 1

What is ParkQ?

Accepted Answer

ParkQ is a peer-to-peer parking app. People list their empty spots — driveways, empty plots, basement bays — and drivers discover and book them in seconds from a live map. Real spots, listed by real people nearby.

Question 2

When does ParkQ launch?

Accepted Answer

Launch timing is still to be announced. Join the waitlist from the homepage and you'll be the first to know when we open the gates.

Question 3

Which cities will ParkQ launch in?

Accepted Answer

Launch cities will be announced before launch. We'd rather do a few cities well than many cities badly — so we're starting small and getting it right.

Question 4

Is it free to join?

Accepted Answer

Yes. The app is free to download and free to join. Parking prices are set by hosts, and you'll always see the full price before you book.

Question 5

How is ParkQ different from a parking directory?

Accepted Answer

Directories show you maybe-lots. ParkQ shows bookable spots in real time — pick a slot, confirm, and your spot is held. No phone calls, no haggling.

Question 6

How do I book a spot?

Accepted Answer

Open the app, find a spot on the live map, pick your time slot, and confirm. That's it. The spot is held for you and the host is notified automatically.

Question 7

Can I cancel a booking?

Accepted Answer

Yes. Cancellation and refunds are supported from day one. The exact cancellation policy will be published before launch and takes effect at launch.

Question 8

What if the spot isn't as listed?

Accepted Answer

Every listing is reviewed before it goes live — that's non-negotiable for us. If something still isn't right, in-app support will be available from launch to sort it out.

Question 9

Can I chat with the host?

Accepted Answer

Yes. In-app messaging lets you coordinate entry, timing, or that tricky gate directly with the person listing the spot.

Question 10

Do I need to save my vehicles first?

Accepted Answer

Not to browse, but it makes booking faster. Add your cars and bikes once, and booking your next spot takes seconds.

Question 11

What spaces can I list?

Accepted Answer

Any private spot you control and can offer legally — your driveway, an empty plot, an extra basement bay. If you can park a vehicle there safely, you can probably list it.

Question 12

Who sets the price?

Accepted Answer

You do. Hosts set their own prices. You'll always see the full breakdown before anything goes live.

Question 13

Is my listing reviewed before it goes live?

Accepted Answer

Yes. Every listing passes a review before it's visible to drivers. No mystery locations, no surprises.

Question 14

When do host payouts start?

Accepted Answer

At launch. The payout schedule is still to be announced — we'll publish the details before the first booking is ever made.

Question 15

How do drivers pay?

Accepted Answer

In the app. No cash at the gate, no meters, no awkward negotiations. You pay when you book, and the host gets paid through ParkQ.

Question 16

Are there fees?

Accepted Answer

The full fee structure will be published before launch — plain and upfront, with no fine print. If it can't fit on one screen, it's too complicated.

Question 17

Do I get a refund if I cancel?

Accepted Answer

Cancellation and refunds are supported from day one. The exact policy will be published before launch and takes effect at launch.

Question 18

What are QR Smart Stickers?

Accepted Answer

QR Smart Stickers are coming soon. They'll let drivers scan a code at a spot to start a booking or contact the host — no app juggling at the gate.

Question 19

If someone scans a sticker, do they see my phone number?

Accepted Answer

No — never. Your personal details stay private. Scanners reach you through ParkQ's messaging, not your number.

Question 20

When will QR Smart Stickers be available?

Accepted Answer

They're on the roadmap for after launch. Join the waitlist and we'll announce them when they're ready.

General

Booking

Hosting

Payments

QR Smart Stickers

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